Manager SME

Job Purpose:To drive the growth, profitability, and retention of the Small and Medium-Sized Enterprises (SMEs)portfolio by acquiring new business and managing key relationships and offering tailored financialsolutions. Key Result Areas:• Lead the execution of the SME banking Strategy to meet targets for asset portfolio, Deposits, numberof customers and revenue while ensuring good risk management.• Client Relationship Management-enforce regular customer visits and financial health checks tounderstand clients’ business needs and provide advisory support.• Manage and nurture a portfolio of high SME value clients, ensuring high customer satisfaction andretention.• Oversee the SME lending process, ensuring that loan packages are properly filed with appropriatesignatures, disclosures, credit authority, and supporting documentation.• Review and update the SME Customer Value Propositions in line with the changing customer needs.• Reviews SME loan procedures on a routine basis and recommends any necessary updates or revisions.• Prepare and authorise necessary lending documentation, including settlement sheets, vouchers, andgeneral ledger entries.• Conduct regular sales meetings to address goals and progress to date and drive productivity amongstaff.• Market analysis – Monitor competition trends and guide the bank on opportunities and possible risks.Financial Responsibility:• Responsible for delivering the SME lending business & financial targets drive proper product mix.• Responsible for controlling costs within the agreed budget.Person Specification Education & Training:• A Business Degree in Finance, Commerce, Business Administration, Economics, Statistics,Management or any relevant field.• Possession of a Certified banking qualification or Master’s Degree in a relevant field would be anadded advantage.Skills & Experience:• Critical thinking, analytical, attention to detail and problem-solving skills.• Good verbal and written communication skills.• A minimum of 7 years’ experience in a Banking environment with at least 3 years in the relationshipmanagement function and sales function.• Business Development Skills, Customer service skills, Relationship/People Management Skills,Negotiation Skills, Leadership skills, Marketing, Selling and Strong Credit analysis skills

• • Oversee the SME lending process, ensuring that loan packages are properly filed with appropriatesignatures, disclosures, credit authority, and supporting documentation. • Financial Responsibility:• Responsible for delivering the SME lending business & financial targets drive proper product mix. • • Responsible for controlling costs within the agreed budget. • Person Specification Education & Training:• A Business Degree in Finance, Commerce, Business Administration, Economics, Statistics,Management or any relevant field. • • Possession of a Certified banking qualification or Master’s Degree in a relevant field would be anadded advantage. • • A minimum of 7 years’ experience in a Banking environment with at least 3 years in the relationshipmanagement function and sales function.