Senior Information and Communications Technology Officer

31 Jul 2026 Senior Information and Communications Technology Officer at Zambia Compulsory Standards Agency

• Supervises effectively the installation, configuration, upgrading and maintenance of ICT hardware in order to meet end-user requirements. • Supervises effectively the installation, configuration, upgrading and maintenance of IT software in order to facilitate service provision. • Supervises effectively the provision of ICT systems security in order to safeguard the integrity of the Agency data and prevent unauthorised access. • Supervises effectively capacity building of end-users in order to enable them to effectively utilise various ICT Systems in the performance of their work. • Supervises effectively the alignment of ICT hardware and networks systems specifications with user requirements in order to conform to policies. • Supervises effectively the provision of first line software, hardware and network support and helpdesk services for users in order to resolve their issues. • Supervises effectively the maintenance of the Agency websites and portals in order to ensure that the sites have updated content. • Undertakes effectively the development and implementation of disaster recovery measures in order to ensure business continuity. • Full Form V/Grade 12 School certificate • Bachelor’s degree in Computer Science or its equivalent • Certification in network and systems administration (CCNA/MCSE) • Member of the Information and Communication Technology Association of Zambia • Minimum 3 years of relevant work experience • Able to write a technical report • Able to communicate effectively in English