Fleet Operations Assistant

We are seeking a reliable Fleet Operations Assistant to support our growing U.S.-based car rental business. You’ll assist with customer communication, reservations, vehicle coordination, and daily operations. We’re looking for someone dependable who wants to learn the business and grow with us long-term. Fleet Operations Assistant – Remote Location: Uganda (Remote)Schedule: Part-Time | Approximately 10–15 hours per weekCompensation: $150–$200 USD per month, depending on experience About the Opportunity We are a small but growing U.S.-based car rental business looking for a reliable and motivated Fleet Operations Assistant to join our team. We are not simply looking for someone to complete tasks. We want someone interested in learning our business, taking ownership of their responsibilities, and growing with us long-term. The position will start part-time while our fleet is small. As the business grows, we expect the position to grow as well, with opportunities for additional hours, increased responsibilities, and increased compensation. What You'll Do Monitor upcoming, active, and completed vehicle reservationsRespond to routine customer questions and messagesSend pickup, check-in, return, and other reservation instructionsMonitor vehicles to ensure they are ready for upcoming rentalsHelp coordinate cleaning and vehicle turnaroundMaintain reservation, vehicle, maintenance, and expense trackersFollow up on routine customer and reservation issuesEscalate urgent or unusual situations to the ownersAssist with administrative and operational tasks as the fleet grows Who We're Looking For We're looking for someone who is: Reliable and highly organizedA strong written and verbal communicatorComfortable communicating professionally with U.S. customersDetail-oriented and able to follow established processesAble to solve routine problems independentlyComfortable with Google Sheets, email, and online platformsEquipped with reliable internet and a computerAvailable for some overlap with U.S. Central TimeInterested in a long-term opportunity rather than a temporary position Previous experience in virtual assistance, customer service, hospitality, transportation, or operations is helpful but not required. Training will be provided. Compensation $150–$200 USD per month Starting compensation will depend on experience, communication skills, and availability. This is initially a 10–15 hours per week position. As our fleet grows and the Fleet Operations Assistant demonstrates the ability to take on additional responsibilities, there will be opportunities for increased hours and compensation. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

• Monitor upcoming, active, and completed vehicle reservations • Respond to routine customer questions and messages • Send pickup, check-in, return, and other reservation instructions • Monitor vehicles to ensure they are ready for upcoming rentals • Help coordinate cleaning and vehicle turnaround • Maintain reservation, vehicle, maintenance, and expense trackers • Follow up on routine customer and reservation issues • Escalate urgent or unusual situations to the owners • Assist with administrative and operational tasks as the fleet grows • Reliable and highly organized • A strong written and verbal communicator • Comfortable communicating professionally with U.S. customers • Detail-oriented and able to follow established processes • Able to solve routine problems independently • Comfortable with Google Sheets, email, and online platforms