Operations Manager – Clothing Retail Industry x2

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• Maximise profitability across all operational areas • Managing the day-to-day operations of the Copperbelt warehouse, working closely with the Warehouse Manager and team • Monitoring warehouse performance including dispatch, pick accuracy, returns turnaround and inventory accuracy • Managing inventory levels across all markets to minimise stockouts and excess stock • Preparing and placing purchase orders with suppliers and coordinating inbound freight • Leading preparation for monthly sales & operations planning meetings and aligning inventory planning with marketing activity • Identifying practical opportunities to improve warehouse and operational processes as the business grows • Manage and optimise retail operations to ensure efficiency and profitability. • Develop and implement strategies to enhance customer satisfaction and experience. • Oversee inventory management and ensure stock levels meet demand. • Working with the Regional Sales Manager monitor and analyse sales performance to identify trends and drive improvements. • Ensure compliance with company policies and industry regulations. • Lead and support retail teams to achieve business objectives. • Coordinate with other departments to streamline operations and communication. • Provide hands-on support, foster accountability, and drive a culture of excellence with clear expectations and structured feedback.