Centre Manager

Qualifications: Bachelor’s degree in Business Administration, Healthcare Management, or related field Minimum 5 years of experience in centre / branch operations, preferably in healthcare or fertility services Strong leadership, people management and customer service skills Excellent communication and interpersonal skills Proficiency in MS Office and reporting tools Knowledge of IVF / fertility services is an added advantage Key Responsibilities: Oversee day-to-day operations of the centre to ensure efficiency and quality care Lead, motivate and manage the centre team to achieve targets Ensure exceptional patient experience and satisfaction Monitor performance, generate reports and ensure targets are met Manage centre budgets, expenses andresource allocation Ensure compliance with regulatory, clinical and safety standards

• Bachelor’s degree in Business Administration, Healthcare Management, or related field • Minimum 5 years of experience in centre / branch operations, preferably in healthcare or fertility services • Strong leadership, people management and customer service skills • Excellent communication and interpersonal skills • Proficiency in MS Office and reporting tools • Knowledge of IVF / fertility services is an added advantage • Oversee day-to-day operations of the centre to ensure efficiency and quality care • Lead, motivate and manage the centre team to achieve targets • Ensure exceptional patient experience and satisfaction • Monitor performance, generate reports • and ensure targets are met • Manage centre budgets, expenses andresource allocation • Ensure compliance with regulatory, clinical and safety standards