Control Room Operator

No detailed description provided.

• Monitoring & Surveillance Operate and monitor CCTV systems, alarms, and other control room equipment across all store locations. Detect, assess, and respond to suspicious activities, emergencies, or operational irregularities. Maintain accurate logs and reports of incidents and daily activities. • Operate and monitor CCTV systems, alarms, and other control room equipment across all store locations. • Detect, assess, and respond to suspicious activities, emergencies, or operational irregularities. • Maintain accurate logs and reports of incidents and daily activities. • Incident Management Act as the first point of contact for emergencies, coordinating with store managers, security personnel, and external authorities. Escalate issues promptly and ensure proper documentation of incidents. Support crisis management protocols and ensure compliance with company policies. • Act as the first point of contact for emergencies, coordinating with store managers, security personnel, and external authorities. • Escalate issues promptly and ensure proper documentation of incidents. • Support crisis management protocols and ensure compliance with company policies. • Communication & Coordination Provide real-time updates and instructions to store teams during incidents. Liaise with maintenance and IT teams to report and track technical issues. Ensure smooth communication between stores and headquarters. • Provide real-time updates and instructions to store teams during incidents. • Liaise with maintenance and IT teams to report and track technical issues. • Ensure smooth communication between stores and headquarters. • Operational Support • Monitor store operations for compliance with safety and operational standards. • Assist in tracking deliveries, store openings/closings, and other logistical activities.