Customs Clearing and Forwarding Officer

No detailed description provided.

• Lead the Customs & Clearing Department and develop operational plans, KPIs and performance targets. • Oversee end-to-end clearance of import, export, transit, bonded, warehousing and duty-exempt cargo through URA customs systems. • Review and approve customs declarations and ensure compliance with URA requirements, EACCMA, customs procedures and applicable laws. • Manage and resolve URA/customs matters, including queries, rejected or blocked entries, tax assessments, audits, disputes and compliance issues. • Manage customs bonds, transit guarantees, accountabilities and related documentation. • Maintain effective relationships with URA and other regulatory authorities, clients and key stakeholders. • Allocate departmental work, monitor productivity, conduct performance appraisals and identify staff training and development needs. • Ensure accurate and proper records of declarations, taxes, customs correspondence, approvals and other regulatory documentation. • Provide timely client communication on cargo status, customs requirements and clearance progress. • Bachelor’s Degree in Customs Administration, Logistics & Transport, Supply Chain Management, International Trade, Business Administration or a related field. • Postgraduate qualification and professional customs certification (URA Customs, EACFFPC or equivalent) are an added advantage. • Minimum 5 years’ progressive experience in customs clearing and forwarding, including at least 2 years in a supervisory/management role. • Preferably experienced in reputable and professionally managed logistics, clearing & forwarding, transport or freight companies. • Proven experience handling URA-related matters, including customs queries, declaration rejections, blocked entries, tax assessments, audits, disputes and compliance issues. • Sound knowledge of EACCMA, customs valuation, tariff classification, tax computation, transit procedures, customs bonds and regulatory requirements.