Sales Executive

Sales executive Job overview Organization: Ramada Beach Resort Department: Sales & Marketing Reports to: Sales Manager / General Manager Job Summary: We are looking for a dynamic and results-driven Sales Executive to join our team at Ramada Beach Resort. The ideal candidate will be responsible for driving sales, building strong client relationships, and contributing to the overall growth of our resort. The Sales Executive will play a key role in promoting our services, identifying new business opportunities, and ensuring customer satisfaction. Key Responsibilities: 1. Develop and implement sales strategies to achieve revenue targets. 2. Identify and pursue new business opportunities, including corporate clients, travel agencies, and event planners. 3. Maintain and grow relationships with existing clients to ensure repeat business. 4. Conduct market research to stay updated on industry trends and competitor activities. 5. Prepare and present sales reports, forecasts, and performance metrics to management. 6. Collaborate with the marketing team to create promotional campaigns and materials. 7. Attend industry events, trade shows, and networking opportunities to enhance brand visibility. 8. Provide excellent customer service and resolve client inquiries or complaints promptly. 9. Ensure compliance with company policies, procedures, and industry regulations. 10. Support the sales team in achieving monthly, quarterly, and annual sales targets. Key Performance Indicators (KPIs): - Achieve and exceed monthly/quarterly sales targets. - Increase client base and market share. - Maintain high levels of customer satisfaction and loyalty. - Contribute to the development and execution of marketing strategies. Working Conditions: - This position requires occasional travel to meet clients and attend industry events. - The role involves working in a fast-paced environment with a focus on achieving sales goals. - Weekend and evening work may be required based on business needs.

Qualifications and Experience: Education: - Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field. A diploma with relevant experience may be considered. Experience: - Minimum of 2 years of experience in sales, preferably in the hospitality or tourism industry. - Proven track record of achieving sales targets and driving revenue growth. - Experience in managing client relationships and negotiating contracts. Skills and Competencies: - Strong communication, negotiation, and interpersonal skills. - Excellent organizational and time management abilities. - Proficiency in Microsoft Office Suite and CRM software. - Ability to work independently and as part of a team. - Customer-focused with a passion for delivering exceptional service. - Fluency in English and Swahili is an added advantage. Personal Attributes: - Highly motivated, self-driven, and results-oriented. - Strong problem-solving and decision-making skills. - Ability to work under pressure and meet tight deadlines. - Positive attitude and willingness to learn.