Executive Assistant

17 Aug 2026 Executive Assistant at World Bank

• Initiates and coordinates all aspects of the CM’s travel schedule (i.e., SAP, ticket and hotel reservations, visa requests, etc.), including coordinating the travel and protocol needs of the CM while on mission. • Drafts correspondence and prepares and ensures adherence to administrative guidelines and overall quality of outputs requiring the CM’s signature. • Provides general research support and utilizes all relevant computer software, including artificial intelligence tools, to retrieve, maintain and manipulate data and independently respond to diverse inquiries and make decisions when multiple courses of action are possible. • Establishes and maintains relevant files and databases for the Country Office. • Ensures the quality and timeliness of information emanating from the front office; independently decides and follows through on appropriate dissemination of information to staff by sharing reports, status updates and other information as necessary. • Help maintain effective working relationships with government counterparts, development partners, private sector stakeholders, regional teams, and WBG staff across practices and institutions, ensuring timely follow-up and professional engagement on behalf of the CM’s Office. • Independently organize high-level events such as client and donor meetings and workshops and high-level visits. (iii) Country Office Front Office • Ensure effective operation of the CM’s Front Office, correspondence flow and specifically records management. Work closely with and support the Country Office’s Operations Officer(s), as needed. • Support the CM’s oversight of the Zambia country program by tracking key follow-up actions, coordinating inputs for management briefings, supporting mission schedules, and helping ensure the timely flow of information on operational, portfolio, and corporate priorities. • Support effective coordination across WBG institutions in Zambia, including IBRD/IDA, IFC and MIGA as relevant, by facilitating information flow, scheduling, mission logistics, meeting preparation, and follow-up on issues of common interest. (iv) Outreach work • Minimum Education: High School Diploma or a professional qualification in office management or administrative support. Candidates with Bachelor’s degree in Business Administration, Social Sciences or other relevant field will have an advantage. • Minimum of seven years of direct relevant experience. • Good understanding of the WBG’s mission, country engagement model, and operating environment, including the importance of collaboration across public and private sector arms of the institution. • Experience in dealing with senior officials , previous experience or exposure as an Executive Assistant is an advantage. • Strong oral and written communication skills including ability to draft and edit a variety of correspondence and ensure quality of written outputs for clarity of message. Ability to draft correspondence on a range of topics and ensure quality of documents requiring approval and/or signature.