Job Description

The IT Officer I is responsible for supporting the organization's information technology operations by assisting with system administration, troubleshooting hardware and software issues, maintaining IT infrastructure, and providing technical support to ensure efficient business operations. This role involves collaborating with cross-functional teams to identify and resolve IT-related challenges, ensuring minimal downtime and optimal system performance. The IT Officer will also assist in implementing and maintaining security protocols, managing user accounts, and documenting IT processes. The position requires a proactive approach to troubleshooting and a commitment to maintaining high standards of service delivery.

Requirements

BSc Degree in Computer Science, Software Engineering, ICT, or related fields; 0–2 years of relevant work experience; proficiency in hardware and software troubleshooting; knowledge of IT infrastructure management; ability to provide technical support; familiarity with data security best practices.

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Source: AkiliBrain Jobs & Careers Intelligence — updated daily from employer portals across East Africa.