Direct Sales Executive

Responsibilities - Ensure compliance to Customer acquisition and onboarding processes i.e. KYC and customer education on top up - Collaborates with Line Manager to develop, execute and monitor sales initiatives in assigned area - Track adherence to SLAs on acquisition and onboarding - Recovery of devices from noncompliant customers. - Provide first level support with on ground trouble shooting and resolution of customer issues - Escalation of customer issues that cannot be resolved at first level - Escalation of network issues - Daily collation of target achievement - Track and Analysis monthly trends within assigned markets - Prepare dashboards for weekly reviews - Preparation of ad-hoc reports as and when required - Monitor and report competitor activities - Provide customer insights, identifies and suggests products, or services that will meet their needs - Plan and execute on ground marketing initiatives i.e. road shows, estate storms, mall activations

Qualifications - Graduate degree or Diploma of Business Administration or any equivalent qualification. - Understanding of telecom/ fixed wireless trends is an added advantage - 1+ years outdoor sales experience preferably in the telecom industry but not mandatory. - Commercial acumen- Understanding the competition landscape, devices offered, packages, commission schemes etc. - Tech savvy - Needs to understand solutions across both 5G and Fixed Wireless Services. - Resilience and ability to deliver against stretch targets - Strong entrepreneurial spirit