Head of Community Champions (Operations and Commercial Lead)

25 May 2026 Head of Community Champions (Operations and Commercial Lead) at Talent House Ltd

• Recruit, train, and manage community teams (field agents, ambassadors, demo leads) per site. • Define roles, sales targets, and incentive structures for each zone. • Build a performance culture rooted in teamwork, accountability, and social impact. • Conduct weekly performance meetings and provide monthly reports comparing results to KPIs. • Develop leaders within each zone who can independently run operations after training. • Lead execution of the Community Penetration Strategy to achieve 80% household coverage. • Oversee sales of LPG, cooking oil, stoves, and accessories across multiple sites. • Customise targets per zone using KoboToolbox household data and sales trends. • Identify and develop institutional partnerships (churches, schools, restaurants, and councils) to expand clean cooking adoption. • Bachelor’s Degree in Business Administration, Marketing, Sales, Development Studies, or a related field. • Minimum of 5 years’ experience in sales, community engagement, field operations, or commercial leadership roles. • Experience managing distributed or field-based teams across multiple locations. • Experience in FMCG, energy, telecommunications, microfinance, or community-driven organisations will be an added advantage. • Experience working with performance targets, KPIs, and reporting systems. • Familiarity with data collection and reporting tools such as KoboToolbox is an added advantage.