Jaza — Regional Sales Coordinator (Solar Energy)-

Jaza Job Vacancy — Regional Sales Coordinator (Solar Energy)- Regional Sales Coordinator (Solar Energy)- Geita, Tanzania Dodoma, Tanzania Pemba, Tanzania Mwanza, Tanzania Songea, Tanzania Bariadi, Tanzania Sumbawanga, Tanzania Kigoma, Tanzania Tanga, Tanzania Mbeya, Tanzania Morogoro, Tanzania Enter applicant email Employment Type: Full Time Experience level: 4 to 7 Years Workplace Type: Onsite Location Geita, Tanzania – 0000 Dodoma, Tanzania – 0000 Pemba, Tanzania – 000 Mwanza, Tanzania – 000 Songea, Tanzania – 0000 Bariadi, Tanzania – 0000 Sumbawanga, Tanzania – 0000 Kigoma, Tanzania – 000 Tanga, Tanzania – 00000 Mbeya, Tanzania – 00000 Morogoro, Tanzania – 0000000 Company Overview Jaza is working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. Since 2022, we’ve achieved over 4 million battery swaps, providing approximately 225,000 people access to clean, affordable energy. We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. For more information on what we are building, check out www.jazaenergy.com and watch the video the BBC made about Jaza. Position Overview The regional coordinator is a line manager position and regional business owner, reports to the Senior Regional Coordinator and he/she will be responsible for overseeing regional operations, managing regional profitability and team management. The Regional Coordinator will also be accountable for the recruitment, training and coaching of his/her regional team. Accountabilities Manage regional profit and loss by developing and implementing innovative regional growth plans in alignment with the company objectives and keeping costs under control. Manage regional inventory by owning excellent execution of brilliant basics and compliance of inventory management policies and processes by the regional team Manage recruitment and training of regional Jaza Stars & Super Stars by identifying the hiring needs and excellent implementation of the recruitment process to have top-notch Jaza Stars in their communities Manage the performance of the regional team through team meetings, one-to-one meetings, coaching and performance reviews. Leading by example on the Jaza behaviours and compliance with the SOPs. Responsibilities: Develop quarterly and monthly regional plans to grow the number of active customers per Hub to an average of 150 active customers L7, 1.5M monthly recurring revenue and ARPU > $2.9 Resolving service interruptions at the Hub level and timely resolving customer complaints. Inventory overstock management at the hub level and control missing packs to less than 1% at the regional level for both missing at Hub and with customers. Ensure lost packs are at 0% at the regional level by implementing 4,5,7 inventory management processes and Pack Memos. Coordinate with Technicians to resolve all technical issues in Hubs and ensure Hub Uptime. Reinforcing, building and coaching on competencies and behaviors of Jaza Stars, Super Stars, Inventory Stars and Technicians that demonstrate effective compliance of brilliant basics. Assign Hub tech issues which need immediate assistance to the Technicians that may result in service interruption. Supporting the Technicians on transport and other resources necessary to accomplish tasks in the field Manage customer service experience at the Hub level by timely resolving charging issues and supporting Jaza stars in resolving customers’ complaints. Identify potential growth problems and suggest prompt solutions Build and maintain relationships with local government officials and represent the company in all legal affairs. Must have skills Sales Sales Management Business Development CustomerSuccess Qualifications Bachelor’s degree in Business Administration, Management, or a related field. Minimum 3-5 years of experience in team leadership and management roles, preferably within the energy, FMCG, or related industries. Deep understanding of operational processes, including inventory management, logistics, and customer service. Experience in implementing and managing operational procedures and ensuring compliance with company policies. Demonstrated ability to lead, motivate, and develop high-performing teams. Strong coaching and mentoring skills. Strong understanding of business principles, including profit & loss management, budgeting, and financial performance analysis. Ability to develop and execute strategic growth plans. Proven ability to drive revenue growth and achieve business objectives. Strong customer orientation with a focus on customer satisfaction and building long-term customer relationships. Ability to analyze data, identify trends, and make data-driven decisions. How to Apply CLICK HERE TO APPLY OTHER JOBS, TANZANIA JOBS, NGO's JOBS, NAFASI ZA AJIRA

• Develop quarterly and monthly regional plans to grow the number of active customers per Hub to an average of 150 active customers L7, 1.5M monthly recurring revenue and ARPU > $2.9 • Resolving service interruptions at the Hub level and timely resolving customer complaints. • Inventory overstock management at the hub level and control missing packs to less than 1% at the regional level for both missing at Hub and with customers. • Ensure lost packs are at 0% at the regional level by implementing 4,5,7 inventory management processes and Pack Memos. • Coordinate with Technicians to resolve all technical issues in Hubs and ensure Hub Uptime. • Reinforcing, building and coaching on competencies and behaviors of Jaza Stars, Super Stars, Inventory • Stars and Technicians that demonstrate effective compliance of brilliant basics. • Assign Hub tech issues which need immediate assistance to the Technicians that may result in service interruption. • Supporting the Technicians on transport and other resources necessary to accomplish tasks in the field • Manage customer service experience at the Hub level by timely resolving charging issues and supporting Jaza stars in resolving customers’ complaints. • Identify potential growth problems and suggest prompt solutions • Build and maintain relationships with local government officials and represent the company in all legal affairs. • Sales Sales Management Business Development CustomerSuccess • Bachelor’s degree in Business Administration, Management, or a related field. • Minimum 3-5 years of experience in team leadership and management roles, preferably within the energy, FMCG, or related industries.