Senior Relationship Manager-Energy at KCB Bank Kenya

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• Implement sector strategy in line with the overall Sector Strategy. • Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers. • Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs. • Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the country and other relevant geographies and ensure that this is transferred to the relevant internal stakeholders • Execute client deals in line with developed strategic client plans. • Execute sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners). • Ensure strong cross- selling of existing and new products to existing and new clients. • Responsible for maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio. • Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy and financial targets. • Drive the growth of non-financial performance such as new customer acquisition, Net Promoter Score, updated customer information, accurate segmentation of customers in the portfolio. • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty. • Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest. • Relationship Management of Key Sector Customers and Stakeholders. • Develop critical relationships with client decision makers and regularly define and communicate commercial opportunities for new and existing clients of KCB Group. • Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management.