Study Navigator

20 Jul 2026 Study Navigator at CIDRZ

• Contacting clients phone contact as per study procedures. • Conduct in-person tracing for clients not reached by phone, using locator information and approved tracing processes. • Maintain confidentiality during phone calls and community tracing. • Establish rapport and trust with clients after contact. • Identify barriers to return and retention and agree a plan with the client. • Provide logistical support for re-entry, including clinic liaison and support with clinic processes. • Provide emotional support and counseling within training and supervision structures. • Facilitate transfers when needed and document outcomes. • Support community-based ART delivery for eligible clients assigned to NAV+CB-Med, including agreeing on a delivery location and documenting delivery. • Provide reminders for upcoming visits and follow-up for missed visits for clients assigned to ongoing navigation after return. • Complete required tracing forms and navigator logs accurately and on time. • Support recruitment, consenting, enrollment and collection of high quality data in line with study protocol procedures. • Submit weekly activity summaries to the Implementation Officer and Study Coordinator. • Report adverse events, social harms, and protocol deviations through the study reporting pathway. • Perform any study specific roles delegated by the Research Assistant or any senior study members.