Operations Manager

We are seeking a motivated and results-driven Microfinance Branch Operations Manager to manage daily branch operations, ensuring a high standard of customer service,delivery and management/supervision of all staff at the branch level to ensure optimum productivity Carry out opening duties by checking emails, heading team briefs, and assigning employees their tasks for the day.Manage Office operations and submit daily branch performance reports.Supervise and manage staff at the branch level and ensure their performance targets are met.Responsible for the enforcement of lending, operational policies & procedures to avoid any non-compliance issues or fraudulent disbursements.Train and coach new staff so that they understand company products and services.Interview loan applicants and approve loans (investor) after proper assessment by the credit committee.Analyze the market and advise on risks and how to mitigate them. How to apply All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section.

• Carry out opening duties by checking emails, heading team briefs, and assigning employees their tasks for the day. • Manage Office operations and submit daily branch performance reports. • Supervise and manage staff at the branch level and ensure their performance targets are met. • Responsible for the enforcement of lending, operational policies & procedures to avoid any non-compliance issues or fraudulent disbursements. • Train and coach new staff so that they understand company products and services. • Interview loan applicants and approve loans (investor) after proper assessment by the credit committee. • Analyze the market and advise on risks and how to mitigate them.