Director Commercial Services

10 Aug 2026 Director Commercial Services at Luapula Water Supply and Sanitation Company Limited

• Strategy Formulation and Planning: Coordinates the formulation of Strategic and Operational Plans to assure the Company’s business expansion through service innovation and diversification • Managing Business Relations: Builds strong business networks and relationships with key stakeholders and coordinates internal stakeholders’ engagements across multiple functions to drive the set business results and financial viability • Business Continuity and Service Expansion: Lead the commercial team to effectively market and sell Company products and services and ensure growth and improvement in business and service delivery by collaborating with other internal departments • Business Innovations and Diversification: Devise, coordinate and implement the Company’s Business Diversification Agenda to develop new products, services and business ventures for profit • Policy Formulation: Formulate and update operating policies and operating procedures necessary for business operations • Contracts Management: Draft, evaluate negotiate and execute various Contracts (including customer service contracts, and project contracts, etc.,); monitor compliance to Service Level Agreements / Minimum Service Level Guarantees and serve as Contract Manager on various designated contracts • Billing and Revenue collections: Manage all billing services, debt management and revenue collections tasks for the company • Resource Mobilization: Write business proposals and grant applications for funding by Potential Financiers in line with the Resource Mobilization Strategy • Leadership and Performance Management: Effectively lead and manage employees in the commercial business unit and support them to achieve set performance targets in line with the organisational strategic plans • Grade 12 Certificate with a minimum of Five (5) “O” levels, which must include Credits or Better in English and Mathematics • Bachelor Degree in Business Administration, Accountancy, Finance, Marketing, Management Studies, or related field • Master Degree in any of the stated required fields of study will be an added advantage • Minimum of Seven (7) years’ traceable relevant experience with a least Five (5) of these working years in similar senior level positions in a reputable organization • Proof of valid membership to a relevant Professional body