Call Centre Telesales Officer
Job Description
This role involves handling outbound telesales calls to promote and sell microfinance products and services to potential clients. The Call Centre Telesales Officer will engage with customers in a professional manner, explain product features and benefits, address inquiries, and close sales deals. The position requires maintaining accurate records of customer interactions, updating CRM systems with call outcomes, and meeting daily sales targets. The role operates within a fast-paced call center environment, requiring strong communication skills, resilience to rejection, and the ability to work under pressure to achieve performance metrics.
Requirements
Minimum 2 years' experience in a telesales role preferably in a microfinance A diploma/degree from a recognized institution Proficiency in the use of MS Word, Excel, email, and experience with the Internet. Proficient in English (oral and written). Familiarity with CRM system and practises
Posted
July 30th, 2026
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