IT Techno Functional Manager

1. SAP Configuration, Customization & Integration Lead end-to-end implementation, configuration, solution architecture, and custom developments across the SAP suite to align with strategic goals and operational needs. Bridge technical and functional expertise to design, optimize, troubleshoot, and maintain stable, scalable, and compliant SAP systems throughout all project phases. Drive continuous system reliability by executing performance tuning, system upgrades, patches, debugging, and proactive issue resolution. Implement Agile project methodologies to enhance project delivery and foster collaborative work environments. 2. Stakeholder Management, User Support & Continuous Improvement Partner with business stakeholders to understand processes, deliver end-user training, provide clear communication, and offer ongoing operational support. Identify continuous improvement opportunities, leverage emerging SAP technologies, and drive long-term business enhancements. Manage relationships with external SAP vendors, consultants, and implementation partners to ensure high-quality, cost-effective deliverables. 3. SAP Governance, Risk & Compliance Enforce access controls, user role design, and segregation of duties (SoD) to align with internal controls and audit requirements. Oversee change management processes, ensuring system modifications are documented, tested, approved, and monitored post-go-live. Support internal and external audits by maintaining system documentation and compliance evidence following SAP best practices. 4. Data Migration, Management & Reporting Define and execute a robust data migration strategy ensuring accurate master data governance, seamless transitions from legacy systems, and zero data loss. Optimize underlying data models and collaborate with business teams to enhance embedded reporting, dashboards, and overall business intelligence outputs. 5. System & Interface Integrations Design and maintain robust, scalable integration interfaces (including EDI) connecting SAP to external platforms such as tax authority systems, CRM, banking platforms, and legacy operational systems. Manage and configure middleware solutions (e.g., API Gateways, ESB, SAP CPI). Monitor message processing, handle error reprocessing, establish alerts, and ensure high availability across integration points. Required Skills and Competencies Technical Skills & Expertise SAP Core & Module Expertise: Hands-on experience configuring and implementing SAP S/4HANA across key modules including SD, MM, PP, FI, QM, and SAP SuccessFactors (EC Core HR & Payroll). Technical Development & Architecture: ABAP development/debugging for S/4HANA, SAP Fiori app customization, HANA database management, and SAP solution architecture. Integrations & Middleware: SAP Cloud Platform Integration (CPI), middleware tools (API Gateways/ESB), EDI integration, and electronic invoicing/tax integrations (e.g., Uganda Revenue Authority EFRIS compliance). Analytics & Governance: Embedded Analytics, CDS Views, data modeling, SAP Security/Authorizations, and compliance management. Methodologies & Infrastructure: SAP Activate / ASAP frameworks, DevOps, CI/CD pipelines, and cloud hosting/network environments. Behavioral & Leadership Competencies Leadership & Collaboration: Strong cross-functional team leadership, project management, and vendor relationship skills. Communication & Stakeholder Management: Excellent interpersonal and business communication skills with the ability to translate complex technical issues for business users. Core Values: High integrity, ethics, diligence, agility, and a positive, collaborative mindset. Requirements Education: Bachelor’s degree in Computer Science or a related field; a postgraduate qualification in Computer Science is preferred. Work Experience: Minimum of 8 years of experience in SAP roles covering both functional and technical responsibilities, including at least one full lifecycle implementation. Module & Database Proficiency: Hands-on experience across SAP modules (SD, MM, PP, FI, QM, and SAP SuccessFactors/HR), along with practical experience using and implementing HANA databases and data analytics. Regulatory Compliance: Strong working knowledge of Uganda tax regulations, including EFRIS integration and reporting compliance. Implementation Frameworks: Proven experience in SAP project implementations using SAP Activate or ASAP methodologies. Certifications: SAP Certification or a postgraduate degree in Computer Science is considered an added advantage. Domain & Infrastructure Experience: Prior experience with network infrastructure, cloud hosting environments, or the pharmaceutical industry is an added advantage. <

• Education: Bachelor’s degree in Computer Science or a related field; a postgraduate qualification in Computer Science is preferred. • Work Experience: Minimum of 8 years of experience in SAP roles covering both functional and technical responsibilities, including at least one full lifecycle implementation. • Module & Database Proficiency: Hands-on experience across SAP modules (SD, MM, PP, FI, QM, and SAP SuccessFactors/HR), along with practical experience using and implementing HANA databases and data analytics. • Regulatory Compliance: Strong working knowledge of Uganda tax regulations, including EFRIS integration and reporting compliance. • Implementation Frameworks: Proven experience in SAP project implementations using SAP Activate or ASAP methodologies. • Certifications: SAP Certification or a postgraduate degree in Computer Science is considered an added advantage. • Domain & Infrastructure Experience: Prior experience with network infrastructure, cloud hosting environments, or the pharmaceutical industry is an added advantage.