No detailed description provided.
• Own and deliver branch business targets across deposits, lending, fee income, cards, insurance and digital product activation. • Develop and execute local sales plans based on catchment opportunities and customer needs. • Drive customer acquisition and deepen existing relationships through structured sales routines. • Monitor branch profitability, productivity, cost discipline and portfolio quality. • Partner with segment and product teams to execute campaigns and increase product penetration. • Ensure consistent, professional and timely service delivery across all branch touchpoints. • Act as escalation point for customer complaints and complex service issues. • Build strong relationships with key customers, SMEs, institutions and local community stakeholders. • Promote customer education, digital adoption and financial literacy. • Use customer feedback to improve branch service standards and experience. • Bachelor’s degree in Business, Finance, Economics, Banking or related field. • Minimum of 5–8 years’ banking experience, including branch sales/service or operations leadership. • Strong knowledge of retail, SME and commercial banking products. • Experience managing teams and branch operations is required. • Good understanding of credit, compliance, cash management and operational controls.
Posted
September 19th, 2026
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Company
Ecobank
Location
Uganda
Deadline
October 19th, 2026
in 12 days