Claims Representative (GEH)

31 Jul 2026 Claims Representative (GEH) – Provider Service Organisation at Cigna Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Post a Job Company: Cigna Location: Kenya State: Nairobi Job type: Full-Time Job category: No Categories Resubmit your Resume Today. Click Here to Start

• Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals. • Monitor and highlight high cost claims and ensure relevant parties are aware. • Monitor turnaround times to ensure your claims are settled within required time scales, highlighting to your Supervisor when this is not achievable. • Respond within the time commitment given to enquiries regarding plan design, eligibility, claims status and perform necessary action as required, with first call resolution where possible. • Interface effectively with internal and external customers to resolve Provider issues. • Have full ownership of Provider’s Country Cluster assigned. • Identify potential process improvements and make recommendations to team senior. • Actively support other team members and provide resource to enable all team goals to be achieved. • Work across European business in line with service needs. • Carry out other adhoc tasks as required meeting business needs. • Customer focused with ability to identify and solve problems. • Ability to meet/exceed targets and manage multiple priorities. • Proficient in Microsoft Office applications. • Preferred if English and Arithmetic qualification gained. • Experience in medical administration, claims environment or Contact Centre environment is advantageous but not essential.