Guest Relations Officers – Hospitality at a Reputable Group of Companies

Information is Power! Get new Jobs in your EmailEnter your Email below and click Subscribe: Subscribe Guest Relations Officers – Hospitality at a Reputable Group of CompaniesPosted on Wed 16th Sep, 2026 - hotnigerianjobs.com --- (0 comments) A reputable Group of Companies operating in the Oil & Gas and Hospitality sectors is recruiting suitable candidates to fill the position below: Job Title: Guest Relations Officer – Hospitality Location: Lagos Employment Type: Full-time Job Description The Guest Relations Officer will ensure that guests receive exceptional service throughout their experience. The role will serve as a key point of contact for guest enquiries, requests, feedback and complaints. Key Responsibilities Welcome guests warmly and provide assistance as required. Build positive relationships with guests throughout their stay or visit. Handle guest enquiries, requests and complaints professionally. Follow up on guest concerns to ensure satisfactory resolution. Coordinate special requests with relevant departments. Obtain guest feedback and communicate recurring issues to management. Provide information regarding facilities, services and local attractions. Assist VIP and special-category guests where required. Maintain accurate records of guest requests, incidents and feedback. Work closely with Front Office, Housekeeping, Food & Beverage and other departments. Maintain exceptional grooming and service standards. Requirements OND/HND/Bachelor’s degree in Hospitality Management, Tourism, Business Administration or a related field. Minimum of 2 years’ experience in hospitality, guest relations, front office or customer service. Excellent verbal and written communication skills. Strong interpersonal and problem-solving abilities. Excellent grooming and professional presentation. Ability to remain calm and courteous when handling difficult situations. Strong customer-service orientation. Ability to work shifts, weekends and public holidays. Salary N150,000 monthly. Application Closing Date 16th October, 2026. How to Apply Interested and qualified candidates should send their applications to: aprilbykunbiresumes@gmail.com using the Job Title as the subject of the email. Note: This is an urgent hire. Share this job: Independent National Electoral Commission (INEC) 2027 General Elections Nationwide Job Recruitment (5 Positions)Independent National Electoral Commission (INEC) Nationwide Job Recruitment (7 Positions)Federal Road Safety Corps (FRSC) Job Recruitment (17 Positions)Independent National Electoral Commission (INEC) Massive Ad-hoc Staff Recruitment for 2026 F.C.T Area Council ElectionsFederal University of Environment and Technology, Koroma / Sakpenwa Massive Graduate and Exp. Academic and Non-academic Job Recruitment (260 Positions)University of Abuja (Now Yakubu Gowon University, Abuja) Academic and Non-academic Job Recruitment (114 Positions)University of Maiduguri Teaching Hospital (UMTH) Job Recruitment (34 Positions)Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB) Job Recruitment (5 Positions)Erisco Foods Limited Job Recruitment (9 Positions)Peoples Democratic Party (PDP) Massive Job Recruitment (29 Positions)David Umahi Federal University of Health Sciences (DUFUHS) Massive Academic and Non-academic Job Recruitment (129 Positions)Southwestern University Nigeria Massive Academic and Non-Academic Job Recruitment (88 Positions)Federal University Oye-Ekiti (FUOYE) Massive Graduate and Exp. Academic and Non-Academic Job Recruitment (384 Positions)Nigerian Air Force List of Successful Candidates for Direct Short Service Commission Course (DSSC) 34 / 2025 Zonal General Aptitude TestAccess Bank Plc Entry Level & Exp. Job Recruitment (5 Positions) Comments (0) Post a Comment Name: * Email: * Comment: *

• Welcome guests warmly and provide assistance as required. • Build positive relationships with guests throughout their stay or visit. • Handle guest enquiries, requests and complaints professionally. • Follow up on guest concerns to ensure satisfactory resolution. • Coordinate special requests with relevant departments. • Obtain guest feedback and communicate recurring issues to management. • Provide information regarding facilities, services and local attractions. • Assist VIP and special-category guests where required. • Maintain accurate records of guest requests, incidents and feedback. • Work closely with Front Office, Housekeeping, Food & Beverage and other departments. • Maintain exceptional grooming and service standards. • OND/HND/Bachelor’s degree in Hospitality Management, Tourism, Business Administration or a related field. • Minimum of 2 years’ experience in hospitality, guest relations, front office or customer service. • Excellent verbal and written communication skills. • Strong interpersonal and problem-solving abilities.