Regional Manager – Small and Medium Enterprise (SME Product)

Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. The Regional Manager – Small and Medium Enterprise (SME Product) will be responsible for overseeing and expanding the SME loan portfolio across designated regions. This role involves strategic planning, team leadership, client relationship management, and ensuring compliance with company policies and regulatory requirements. Key responsibilities include: - Developing and implementing SME loan product strategies to drive growth and profitability. - Leading and managing a team of loan officers and support staff to achieve sales and customer service targets. - Identifying and pursuing new business opportunities in the SME sector, including partnerships and collaborations. - Conducting market research and analysis to assess market trends, competitor activities, and customer needs. - Ensuring efficient loan processing, disbursement, and recovery processes while maintaining high standards of customer service. - Monitoring portfolio performance, including delinquency rates, and implementing corrective actions where necessary. - Collaborating with the finance and risk management teams to assess creditworthiness and mitigate risks. - Reporting on regional performance metrics, including loan disbursements, repayments, and portfolio quality. - Ensuring adherence to all regulatory and internal compliance requirements. - Building and maintaining strong relationships with key stakeholders, including government agencies, business associations, and financial institutions.

Bachelor’s degree in Finance, Business Administration, Economics, or a related field; Master’s degree or professional certification (e.g., CFA, CPA) is an added advantage; Minimum of 7 years of progressive experience in microfinance, SME lending, or commercial banking; Proven track record in managing SME loan portfolios with a focus on risk management and portfolio quality; Strong leadership and team management skills with experience supervising multidisciplinary teams; Excellent communication and negotiation skills in English; Proficiency in regional languages (e.g., Swahili, Amharic, Kinyarwanda) is highly desirable; Deep understanding of SME financing models, credit assessment methodologies, and regulatory frameworks in Eastern Africa; Experience with digital lending platforms and financial inclusion initiatives; Ability to work under pressure and travel extensively across multiple countries.