Impact & Engagement Assistant

19 Jun 2026 Impact & Engagement Assistant at Zambia National Commercial Bank Plc

• Act as the primary liaison between the Bank and key partners, including media houses, community organisations, corporate partners, and government stakeholders. • Create and promote content showcasing employee experiences, values, partnerships and culture driven programmes and coordinate the Communications Team’s digital content strategy across all platforms. • Work closely with Communications and Marketing leads to develop high quality impact stories, case studies, human interest narratives and multimedia content for the bank. • Maintain an organised archive of impact stories, partnership materials, cultural content and communication assets. • Serve as a communication bridge between the Communications Team and internal departments involved in sponsorships and partnership driven projects and coordinate internal updates to ensure teams are aligned and prepared. • Translate sponsorships, sustainability initiatives, partnership activities and corporate milestones into compelling communication materials. • Support onboarding and management of strategic sponsorships and visibility partnerships and ensure periodic reports highlighting progress, outcomes and impact. • Coordinate logistics for media engagements, sponsorship activities, public relations events and joint announcements. • Maintain a structured partnership database tracking engagements, contacts, deliverables, timelines and commitments. • Build and maintain positive, long-term relationships with partners and ensure alignment with brand guidelines and agreed deliverables. • Support internal debriefs and lessons learned sessions following partnership engagements. • Collaborate with Human Capital and relevant teams to amplify internal culture building initiative through consistent impactful messaging aligned with organisational values and culture. Any other duties as assigned by superiors. Requirements Qualifications & Experience: • Full Grade 12 Certificate with 5 Credits including English & Mathematics. • Bachelor’s Degree in Communications, Public Relations, Marketing, Business Administration, International Relations or related field. • 1 – 2 years’ experience in communications, stakeholder management, partnerships coordination, or similar roles.