District Manager

10 Aug 2026 District Manager at Luapula Water Supply and Sanitation Company Limited

• Supply water and provide sanitation services to customers in the district and in line with the Company Work Plans and in accordance with Service Level Guarantees and Agreements. • Supervise and prioritize commercial operations to ensure the district operates as a financially viable Business Unit that exceeds the set targets and minimum service guarantees. • Prepare District Work Plans and Budgets for consolidation and approval and thereafter monitor the budget to ensure that District operations are kept within the approved budget. • Prepare and implement District Work Plans according to agreed periodic targets, assign work and monitor the work activities of subordinates in order to meet the set targets. • Implement the Planned Maintenance Program in the district in order to maintain all equipment, network and facilities which support continued service delivery and no downtime. • Ensure excellent water quality to customers in the district according to ZABS quality standards and NWASCO criteria. • Ensure excellent customer service by ensuring 95 percent of customer complaints and queries are resolved within service guarantee timelines and carry out customer care initiatives. • Set the performance targets for subordinate staff in line with company targets, and supervise, motivate and discipline staff in the district in order to achieve set objectives and targets. • Ensure adherence to safety and health guidelines to ensure a safe operating environment for all staff in the district. • Ensure that company property is maintained and preserved. • Grade 12 Certificate with a minimum of University-Entry Qualification Grades in Five (5) “O” levels, which must include Credits or Better in English and Mathematics. • First Degree in Engineering or Business Discipline; a First Degree in Civil Engineering will be an added advantage. • Minimum of Five (5) years’ traceable relevant experience, with at least three (3) of these working years in a similar position. • Membership of a relevant Professional Body / Institute. • Valid and Clean SADC Driver’s License.