General Manager at Southern Sun Ridgeway

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• A Bachelor’s degree in Hospitality Management, Hotel Management, or a related discipline from a recognised institution. • A relevant postgraduate qualification, MBA or professional management qualification will be an added advantage. • A minimum of 8–10 years’ progressive management experience in the hospitality industry, with substantial experience at senior management level. • At least 3–5 years’ experience as a Hotel General Manager, Deputy General Manager, Hotel Manager, Operations Manager. • Demonstrable experience within a 4-star or 5-star hotel environment. • Strong experience in hotel operations, financial management, revenue management, sales and business development. • Demonstrated ability to manage budgets, analyse hotel financial statements and improve profitability. • Sound knowledge of hotel systems, Property Management Systems (PMS), revenue management systems and other relevant hospitality technologies. • Strong understanding of the Zambian hospitality market would be an advantage. • Exceptional leadership and people-management capability; • Strong commercial and financial acumen; • Strategic thinking combined with hands-on operational leadership; • Excellent guest relations and service orientation; • Strong analytical and problem-solving skills; • Excellent communication, negotiation and interpersonal skills;