Billing Inspectors

No detailed description provided.

• Ability to compile accurate inspection reports. • Conduct field inspections of customers with zero billing, low billing, and dormant/disconnected accounts. • Verify the physical status of water connections, meters, and customer premises. • Confirm meter readings, meter conditions, and identify faulty or tampered meters. • Detect and report illegal connections, bypasses, meter tampering, and unregistered water usage. • Validate customer account details including location, customer name, and occupancy status. • Recommend corrective actions such as meter replacement, reconnection, disconnection, or account updating. • Ensure all inspected accounts are accurately updated and reconciled with the billing database. • Prepare and submit daily, weekly, and monthly inspection reports. • Engage customers professionally and promote compliance with payment and service requirements. • Ensure confidentiality and integrity in handling customer information. • Perform any other duties assigned by Management.