Marketing & Customer Care Intern

Provide practical administrative, marketing and customer care support to Karunguru Holdings Marketing & Customer Experience teams. By handling daily operations, follow-ups and routine tasks efficiently, this role enables managers focus on strategic planning, key client relationships and high-level decision making. KEY RESPONSIBILITIES Marketing Support Assist with the implementation of marketing campaigns and activities. Coordinate and support events, activations, exhibitions and site visits.Handle marketing "footwork" including printing, sourcing materials, deliveries, errands and coordination with suppliers. Assist with preparation and distribution of marketing materials. Maintain marketing files, records and databases. Follow up with suppliers, agencies and other marketing service providers. Assist with social media and content requirements as directed by the Marketing Manager. Assist with collection of photographs, information and other content from site. Support lead-generation activities and marketing activations. 2. Customer Care & Administration Answer and manage incoming calls and general inquiries. Receive and direct visitors and clients where required. Assist with client correspondence and routine customer enquiries. Maintain organized client and administrative files.Assist with preparation and filing of client documentation. Follow up on routine client requests and ensure they are directed to the appropriate person. Assist with client onboarding documentation and administrative requirements. 3. General Administration Maintain organized physical and digital filing systems. Assist with printing, scanning, photocopying, document collection and deliveries. Support the team with meeting arrangements and preparation of documents. Maintain records and trackers as required. Undertake other administrative and operational tasks assigned by the Marketing Manager, Customer Experience Manager or General Manager.

• Marketing Support • Assist with the implementation of marketing campaigns and activities. • Coordinate and support events, activations, exhibitions and site visits. • Handle marketing "footwork" including printing, sourcing materials, deliveries, errands and coordination with suppliers. • Assist with preparation and distribution of marketing materials. • Maintain marketing files, records and databases. • Follow up with suppliers, agencies and other marketing service providers. • Assist with social media and content requirements as directed by the Marketing Manager. • Assist with collection of photographs, information and other content from site. • Support lead-generation activities and marketing activations. • Answer and manage incoming calls and general inquiries. • Receive and direct visitors and clients where required. • Assist with client correspondence and routine customer enquiries. • Maintain organized client and administrative files. • Assist with preparation and filing of client documentation.