Head of Operations

Company Description Beyond Logistics Ltd is a third-party logistics (3PL) provider focused on helping organizations concentrate on their core missions while their supply chain operations are expertly managed. The company designs solutions that protect and optimize supply chains, aiming to enhance performance at every stage. Its services are built to ensure accuracy, real-time visibility, and regulatory compliance across logistics activities. Beyond Logistics Ltd prioritizes dependable operations that give clients peace of mind and confidence in their supply chain resilience. Role Description The Head of Operations at Beyond Logistics Ltd is a full-time, on-site role based in Kampala, responsible for overseeing day-to-day logistics and operational activities. This role leads operations teams, sets performance targets, and ensures that service delivery meets agreed quality, efficiency, and compliance standards. The Head of Operations manages operational planning, resource allocation, and workflow optimization to support scalable and reliable 3PL services. Key responsibilities include monitoring KPIs, analyzing operational data, managing budgets, and implementing continuous improvement initiatives. The role also involves close collaboration with senior leadership and clients to address operational issues, support strategic projects, and maintain strong stakeholder communication. CORE ACCOUNTABILITIES (WHAT THIS ROLE OWNS) Operations Execution & ThroughputProcess Design, Standardisation & Continuous ImprovementWarehouse & Distribution Management Systems (WMS), Operational Systems Improvement & AutomationQMS & Regulatory Compliance (Execution)Productivity, Utilisation & Cost EfficiencyOutsourced Projects OversightLeadership, Supervision & Coordination Must-have skills Operations leadership and execution management Process design and optimisation FMCG distribution and transport operations management Warehouse and logistics systems management Continuous improvement and problem-solving Team leadership and coordination Operational compliance and quality management Qualifications Experience 5–10 years in warehouse, logistics, or supply chain operations leadershipStrong operational experience in:FMCG distribution and delivery operationsWarehouse operations & Transport coordinationStrong practical use of: Warehouse Management Systems (WMS) & Distribution/Logistics ERPs & Operational reporting systemsExperience implementing operational controls and standardisation in structured environments Education Degree in Logistics, Supply Chain, Engineering, Operations Management, or related field Additional / Desirable Qualifications Lean / Six Sigma certificationExposure to pharmaceutical or regulated logistics environmentsERP/WMS /Automation implementation experienceHSE or Quality Management certification <

• Operations Execution & Throughput • Process Design, Standardisation & Continuous Improvement • Warehouse & Distribution Management Systems (WMS), Operational Systems Improvement & Automation • QMS & Regulatory Compliance (Execution) • Productivity, Utilisation & Cost Efficiency • Outsourced Projects Oversight • Leadership, Supervision & Coordination • 5–10 years in warehouse, logistics, or supply chain operations leadership • Strong operational experience in: • FMCG distribution and delivery operations • Warehouse operations & Transport coordination • Strong practical use of: Warehouse Management Systems (WMS) & Distribution/Logistics ERPs & Operational reporting systems • Experience implementing operational controls and standardisation in structured environments • Degree in Logistics, Supply Chain, Engineering, Operations Management, or related field • Lean / Six Sigma certification