Pre-Opening General Manager

Our client is seeking to recruit a Pre-Opening General Manager to lead the setup, launch, and operational readiness of a new hotel facility in Nairobi. Reporting to the Director for Finance and Administration, the successful candidate will oversee all pre-opening activities and transition into the General Manager role upon successful opening, subject to performance. Having experience in hotel operations, pre-openings, and international hotel brand or franchise standards is an added advantage. The role provides Medical allowance, Provident fund, and Educational support. Key Responsibilities: - Lead and coordinate all pre-opening activities to ensure timely operational readiness of the hotel. - Ensure compliance with international hotel brand/franchise standards across all operational areas. - Oversee recruitment, onboarding, and structuring of all hotel departments including Front Office, Housekeeping, Kitchen, Restaurant, Stores, and Marketing. - Develop and implement operational systems, standard operating procedures, and technology platforms required for hotel launch and ongoing operations. - Support financial planning and setup including budgeting, cost control frameworks, pricing structures, and revenue planning. - Oversee procurement, supplier onboarding, and stock management systems in line with policy and operational requirements. - Coordinate sales, marketing, and business development activities to support launch readiness and early revenue performance. - Manage overall launch readiness and post-opening operations, including staffing, training, compliance, service delivery, guest experience, and operational performance.

- Bachelor’s degree in Hospitality Management, Hotel Management, Business Administration, or related field. - 5+ years’ experience in hotel operations. - 2–3 years’ experience in hotel pre-opening or hotel setup/project roles. - Experience with international hotel brands or franchise systems is an added advantage. - Strong understanding of hotel operations including budgeting, staffing, marketing, and brand compliance. - Ability to manage structured operational projects with multiple workstreams.