9 Jul 2026 Applications Support Analyst at Prudential Plc
• Incident Management, Troubleshooting & Code-Level Support • Resolution of application incidents through deep technical troubleshooting, including logs, database queries, and code-level analysis • Identification and fixing of defects in application code, scripts, or configurations where applicable • High first-resolution rate for incidents without unnecessary escalation • Well-documented technical root causes, fixes, and permanent solutions • Application Support, Maintenance & Enhancements • Development and deployment of minor application enhancements, bug fixes, and patches • Maintenance of application codebase, scripts, APIs, and integrations to ensure stability and performance • Improved application performance through code optimization and tuning • Version-controlled updates with proper testing and rollback mechanisms • Database & Integration Support • Execution of SQL queries, data fixes, and data validation to resolve incidents and ensure data integrity • Troubleshooting of system integrations (APIs, middleware, batch jobs, ETL processes) • Resolution of interface failures with minimal data loss or business disruption • Documentation of data structures, integration flows, and error-handling procedures
Posted
September 19th, 2026
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Company
Prudential Plc
Location
Zambia
Deadline
October 19th, 2026
in 12 days