HR & Admin Manager

To manage and coordinate Human Resources and Administration functions within a call center environment by ensuring effective workforce management, employee relations, recruitment, payroll administration, compliance with labour laws, employee engagement, and administrative support to drive efficient business operations. The role involves preparing and submitting accurate monthly payroll inputs within agreed deadlines, maintaining employee records, handling disciplinary matters, and fostering a positive work environment to support operational efficiency.

Ability to work under pressure and meet tight deadlines; experience in HR and administration within a call center or similar environment; knowledge of Tanzanian labour laws; proficiency in payroll processing; strong organizational and communication skills; ability to manage multiple tasks simultaneously.